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Terms and Conditions of Use
1. Acceptance of Terms
By accessing and using Vivid Visions. vividvisions.co.uk, you agree to comply with and be bound by these Terms and Conditions of Use ("Terms"). If you do not agree to these Terms, please refrain from using the Website.
2. Changes to Terms
Vivid Visions reserves the right to modify or revise these Terms at any time. Your continued use of the Website following any changes constitutes your acceptance of such changes. It is your responsibility to review these Terms regularly.
3. Use of the Website
You agree to use the Website for lawful purposes only and in a manner consistent with all applicable local, national, or international laws and regulations.
4. Financial Transactions
a. Payment: Users agree to pay all fees or charges in accordance with the pricing and payment terms disclosed to them for the services or products offered.
b. Withdrawal and Cancellation: Vivid Visions reserves the right to withdraw or cancel services and outlines the procedures for user-initiated cancellations and any associated refund policies.
5. Information Accuracy
While Vivid Visions strives for accuracy, errors or inaccuracies in information may occur. Vivid Visions does not warrant the accuracy or completeness of the content.
6. Website Downtime
a. Vivid Visions will make reasonable efforts to minimize downtime. b. Vivid Visions reserves the right to schedule maintenance that may impact user access and will provide notice whenever possible.
7. Intellectual Property
a. All content on the Website is the property of Vivid Visions or its content suppliers and is protected by applicable copyright laws.
b. Users may not reproduce, distribute, display, or create derivative works from any content without explicit permission.
8. User Behaviour
a. Users agree not to engage in any conduct that may disrupt or interfere with the proper functioning of the Website.
b. Forbidden activities include but are not limited to unlawful behaviour, hate speech, bullying, promotions, spam, etc.
c. Vivid Visions reserves the right to disable or terminate user accounts for violations of these terms.
9. Indemnification
Users agree to indemnify and hold Vivid Visions harmless from any claims, losses, or damages arising from their use of the Website or services.
10. Dispute Resolution and Governing Law
a. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in England.
b. These Terms are governed by and construed in accordance with the laws of England.
11. Amendments to Terms
a. Vivid Visions reserves the right to modify or update the terms and conditions. b. Users will be notified of changes through the website.
12. Severability
If any part of these Terms is found to be unenforceable, the remaining parts will still apply.
Returns and Refund Policy
Thank you for shopping with VividVisions.co.uk. We want to ensure that your experience with us is satisfying, and we are here to assist you with any concerns you may have regarding your purchase.
1. Terms of Return:
a. Returns are accepted within 30 days from the date of purchase.
b. To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
2. State of Return:
a. Items must be returned in the same condition as received.
b. We reserve the right to refuse returns that do not meet our return policy criteria.
3. Reasons for Return:
a. Returns are accepted for the following reasons:
- Damaged or defective items
- Incorrect product received
4. Process for Return:
a. To initiate a return, please contact us via the message facility on our website giving your contact details, and address along with details of your purchase and reason for the return. We will contact you as soon as possible to arrange the collection of the item.
b. If you have any questions or need assistance, please contact our customer service via our website.
5. Process of Refund:
a. Refunds will be processed within 2 days of receiving the returned item.
b. Refunds will be issued to the original payment method used during the purchase.
c. The duration for the refund to reflect in your account may vary based on your payment method and financial institution policies.
6. Contact Details:
a. If you have any questions or concerns about our Returns and Refund Policy, please contact us at info@vividvisions.co.uk.
Please note that this policy is applicable to purchases made directly through VividVisions.co.uk. If you purchased our products through a third-party retailer, please refer to their respective returns and refund policies.
We appreciate your understanding and cooperation in adhering to our Returns and Refund Policy.
Thank you for choosing VividVisions.co.uk.
Vivid Visions
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